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Privacy Policy

All correspondence/s in respect of Tours / Travel Service bookings should be addressed to M/S. APOLLO VOYAGES TOURS PVT. LTD.

Company's

Privacy Policy

Effective Date: 01 August, 2022

Apollo Voyages Pvt. Ltd (“we,” “us,” or “our”) operates the website www.apollovoyages.com and organizes guided tours and travel services. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you book a tour, use our website, or communicate with us.

  1. Information We Collect

To organize and execute your travel arrangements, we must collect specific personal details.

  • Contact Data: Your name, email address, phone number, and physical billing address.
  • Booking & Travel Data: Passport details (for international tours), date of birth, gender, emergency contact information, and flight itineraries.
  • Payment Data: Credit card numbers or financial account details processed through our secure third-party payment gateways.
  • Health & Preferences: Dietary restrictions, medical conditions, or physical mobility limitations that you share to ensure your safety and comfort during the tour.
  1. How We Use Your Information

We use your data to deliver your travel experiences and maintain our business operations, specifically to:

  • Confirm, manage, and fulfill your tour bookings.
  • Issue travel documents, tickets, and itineraries.
  • Communicate important updates, safety alerts, or changes to your trip.
  • Process payments, refunds, and prevent fraudulent transactions.
  • Comply with local laws, border control rules, and emergency medical situations.
  1. How We Share Your Information

We do not sell your personal data. However, tour operations require us to share your information with trusted third-party providers, including:

  • Local Suppliers: Hotels, transport companies, local tour guides, and activity operators who need your details to deliver the services you booked.
  • Airlines & Cruiselines: For ticketing and manifest requirements.
  • Payment Processors: To securely handle your credit and debit card transactions.
  • Legal Authorities: When required by law, court order, customs officials, or government immigration offices.
  1. Data Retention and Security

We take reasonable technical and organizational steps to protect your personal information from unauthorized access, loss, or alteration. We retain your passport details and sensitive travel data only for as long as necessary to complete your tour booking and comply with legal or tax obligations.

  1. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, update, or correct the personal information we hold about you.
  • Request that we delete your personal data (subject to our legal retention requirements for tax and booking audits).
  • Opt out of receiving promotional marketing emails by clicking the “unsubscribe” link at the bottom of our emails.
  1. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our travel operations or legal requirements. We will post the updated policy on this page and change the “Effective Date” at the top.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

  • Company Name: Apollo Voyages Pvt. Ltd
  • Email: info@apollovoyages.com
  • Phone: +91 11 24677515
  • Mailing Address: 36, Yashwant Place, Chanakyapuri, New Delhi – 110021, India